The communication processes are fundamental aspect in any company, through them a link with customers is established and a brand image is projected. Thus, if we want to retain customers, we must take special care of them and ensure that we deliver everything we promise,
Artificial Intelligence has revolutionized the way in which companies provide efficient responses to their consumers. Its uses in the field of Digital Marketing increase daily, which is why we will analyze some interesting points about its application to Customer Service in the following post. 1.